- Shipping & Returns
Shipping & Returns
We want you to be happy with your purchase while maintaining strict attention to hygiene.
Lingerie purchased online may be returned for exchange or credit if all tags remains attached and within 14 days from the day you receive your item. Any garments that have had the tags detached, have been worn, washed, marked, damaged or affected by odors(including perfume and cigarette smoke) are non-returnable.
Packaged lingerie, stockings and tights are final sale.
If your toy malfunctions within 60 days after you purchase or receive it, simply bring or send it back to us in its original packaging, with the receipt. We will happily replace it with an identical item and credit you for shipping costs. If the toy you purchased has a longer warranty, we will gladly provide you the full customer support.
Sale items are FINAL SALE.
Other items may be returned for exchange or credit within 14 days of the day you receive your order, provided they are unopened/unused and any tags are intact.